Política de reembolso

NO REFUND & STORE CREDIT POLICY

At Vintage Modern Muse, we want you to be satisfied with your purchase. Please review our policy carefully before placing your order.

ALL SALES ARE FINAL

All sales are final. We do not offer refunds or returns for any purchases.

By completing a purchase with Vintage Modern Muse, you acknowledge and agree to this policy.

STORE CREDIT

If an item is eligible for an adjustment, Vintage Modern Muse may issue store credit instead of a refund.

Store credit may be used toward a future purchase at Vintage Modern Muse and cannot be exchanged or redeemed for cash.

Original shipping charges, delivery fees, and any other applicable fees are non-refundable and will not be included in the store credit.

ELIGIBILITY FOR STORE CREDIT

To be considered for store credit, you must contact us within 7 days of receiving your order.

Items must be:

  • Unworn and unused

  • In their original condition

  • Free from stains, odors, makeup, deodorant, or signs of wear

  • Returned with all original tags and packaging attached

  • Accompanied by proof of purchase

Vintage Modern Muse reserves the right to refuse store credit if an item does not meet these requirements.

FINAL SALE ITEMS

Sale, clearance, promotional, discounted, personalized, and gift card purchases are considered final sale and are not eligible for store credit.

DAMAGED OR INCORRECT ITEMS

Please inspect your order immediately upon delivery.

If you receive an incorrect item or an item that arrives damaged, please contact us within 48 hours of delivery and provide your order information and clear photos of the item.

We will review the situation and determine the appropriate resolution.

SHIPPING COSTS

Customers are responsible for any shipping costs associated with sending an eligible item back to Vintage Modern Muse.

Original shipping charges are non-refundable.

Vintage Modern Muse is not responsible for returned packages that are lost or damaged during transit. We recommend using a trackable shipping method.

NO CASH OR ORIGINAL PAYMENT REFUNDS

Vintage Modern Muse does not issue refunds to the original payment method.

When applicable and approved, compensation will be provided exclusively in the form of store credit.

By placing an order with Vintage Modern Muse, you confirm that you have read, understood, and agreed to this No Refund & Store Credit Policy.

CONTACT US

For questions regarding store credit or an order, please contact:

Vintage Modern Muse
Email: Nancy.ramos61@gmail.com